Refund policy
Refund & Return Policy
Let's Talk Happy Orders, Sis.
We want you to love what arrives at your door. The fit. The feel. The little reminder of Whose you are.
And if something isn't right? We're real people, and we'd love the chance to make it right.
Made Just for You
Every She Laughs™ piece is made to order. Once you place your order, your item is created especially for you.
Because of this, we don't accept returns or exchanges for incorrect sizes, color selections, or changes of mind, except where required by applicable law.
Please check the product description, size chart, and selected color before ordering. A favorite sweatshirt and a measuring tape can save a whole lot of guessing.
Something Wrong? We've Got You.
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.
Email shelaughsprv3125@gmail.com and include:
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Your order number
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A brief explanation of the problem
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Clear photos showing the issue
We'll review the details and help arrange an appropriate replacement or refund.
Please contact us before sending anything back. In most cases, photos are all we need to review a manufacturing or fulfillment issue.
Received the Wrong Item?
If we sent you the wrong product, size, or color compared with your order confirmation, let us know within 30 days of delivery.
We'll review your order and work to correct the mistake, including an appropriate replacement or refund.
What About Exchanges?
Because each item is made especially for you, we cannot offer standard size or color exchanges.
We strongly recommend reviewing the fit information before ordering.
If you're unsure about sizing before purchasing, reach out. We'd much rather help you choose confidently the first time.
Refunds
If a refund is approved, we'll issue it to your original payment method.
Please allow up to 10 business days after the refund is processed for it to appear, depending on your bank or card provider. If your refund hasn't arrived after that, contact us so we can help investigate.
Order Changes & Cancellations
We begin preparing made-to-order items for production as orders come in.
If you need to change or cancel an order, contact us as soon as possible. We'll do our best to help before production begins, but changes or cancellations cannot always be accommodated once production is underway, subject to applicable law.
Digital Devotional Experiences
Some Scripture-in-Motion™ purchases include an exclusive digital devotional experience delivered by email.
These digital materials are part of your purchase and are not separately returnable. Any applicable consumer rights remain unaffected.
A Note About Your Rights
Nothing in this policy limits your rights under applicable consumer protection laws.
Where applicable law provides additional cancellation, return, or refund rights, those rights take precedence over our standard made-to-order policy.
Still Have Questions?
We're happy to help, sis.
Email shelaughsprv3125@gmail.com with your question. If you're contacting us about a purchase, please include your order number.
A little kindness goes a long way. So does making things right.
She Laughs™
Rooted in Proverbs 31:25. Made for real life.